How much does it cost?

Lucky for you the WyoLotto app is free!

Where can I get the app

The WyoLotto app is available in the Apple App Store and on Google Play depending on your mobile device. Just search for WyoLotto and follow the instructions to download onto your device.

Does the app work on all devices?

The WyoLotto app is designed for iOS 11+ and Android 8+.

How do I create an account?
  • From the app’s Login page, click the “Sign Up” button to create your account including entering a username and password. To receive winning ticket notifications, draw reminders, and other announcements, choose to “Enable Push Notifications.” Once you accept the Terms and Conditions and verify that you are at least 18 years of age, an email will be sent to you with a link to verify your email address to complete setup of your account.
  • If you have followed these steps, and are still having issues creating an account, please reach out to us and let us know so we can help! You can email us at support@wyolotto.com.
Where is my verification email to set up my account?

Wondering where that verification email went? If your email address was entered correctly we recommend checking both your junk and spam folder. If neither searches result in the email, we recommend checking with your email subscriber to ensure certain emails are not blocked due to security limits.

I forgot my WyoLotto App password. What should I do?

If you’ve forgotten your password, click the “Forgot my password” link to receive an email with a link to change your password. Be sure to check your SPAM and/or TRASH folders for our correspondence.

What are these amazing features of the app?
  • Ticket Scanner – Scan your tickets after the draw to see if you’ve won – or scan them before, and we’ll notify you if you have a winner.
  • Track Your Gameplay – View the tickets you’ve scanned, check upcoming draws, find potential winners, and view past tickets in your tickets tab
  • See If You’re a Winner – Enter your ticket number to see if you’re a winner!
  • Updates, Promos, and More – Find winner stories, upcoming promotions, and general news about the lottery.
  • Draw Reminder Notifications – Receive notifications on game draw days and never forget to grab your tickets before the draw time!
  • Current Jackpots – Easily check the jackpots of each game, learn more details on how to play, and view past winning numbers.
  • Retailer Locator – Find a WyoLotto retailer no matter where you are with the retailer locator tab.
Where can I view past winning numbers?

Go to the Current Jackpots page, then at the top right of the page, click “Past Winning Numbers” to select a game and draw date.

How do I save my ticket?

Once you scan your ticket, simply click “Save This Ticket.” Then you can click “View Ticket Details” to see your saved ticket information. Please note, this feature is only available if you create an account and not for users in guest mode.

Do I need to keep my ticket after I scanned it?

Yes! Yes! Yes! While we love providing you the ease of scanning tickets ahead of draws, your original ticket is the key to your winnings! To officially validate and process your ticket winnings, we must scan the ticket itself either at a Wyolotto retailer or our headquarters. 

My ticket won’t scan, what do I do?

Don’t worry, we are here to help! Be sure to lay your ticket out flat in a well-lit area. If the barcode on your ticket is damaged, you can manually enter your ticket numbers via the “Check My Numbers” option within the ticket menu.

Why is the result from my ticket incorrect?

If your barcode is intact and readable, the ticket scanned should show you the correct amount you have won. However, if you believe the amount shown is incorrect, please take your ticket to the nearest retailer to verify.

My ticket says “Expired”, what does that mean?
  • Ah shucks, unfortunately after 180 days from the date of the drawing, your ticket and the winnings tied to it will expire.
  • Have a multi-draw ticket? Keep in mind that while they may be on the same ticket, each prize will expire 180 days after it’s unique draw date. 
What do I do if I have a winning ticket? How do I redeem it?

First of all, CONGRATS and it’s ok to celebrate. If the app tells you that your ticket may be a winner, take it to your nearest retailer that sells Wyoming Lottery games to verify your win. For more information, visit our winner page.

Why doesn’t the app tell me how much I may have won?

For security reasons, we cannot verify your win until you take it to your nearest retailer or mail it to our headquarters.

What kind of notifications/alerts does the app offer? How can I sign up for them?
  • To stay in the know, you can sign up and update your notifications/alerts in your app settings.
  • Current notifications/alerts:
    • General
      • Jackpots and Promotions
      • WyoLotto News
      • Winning Ticket
    • Draw Reminders
      • Cowboy Draw®
      • Powerball®
      • Mega Millions®
      • Lucky for Life®
How do I edit my notifications?

Wanting a bit more (or maybe a tiny bit less) good news from WyoLotto? Well, you can easily edit your Notifications within the main menu. We are currently working on new options within this feature, so stay tuned for more in the future!

When downloading the app, why do you ask for so many permissions (like camera and location)?
  • In order to get the most benefits from this app, it is necessary for the app to utilize the functions of your specific mobile device. Here are some examples of how the apps work.
    • Location – The app includes a retailer map locator so you can find the closest location to redeem your winning ticket. In order for this to function properly it needs to coordinate with the GPS installed on your particular mobile device.
    • Camera – The app interfaces directly with the camera functions of your phone in order to scan tickets.
    • Device ID and Call Information – As a security measure, we access your device ID to validate drawing entries and it enables us to be alerted of potential hacks.
Will WyoLotto add any new features?

We will continue to look for new features that will make this app even better. As we update the app we will let players know through notifications and updates in the app as well as communicating it through our social, email, and web channels.

Are you having an issue with the app? Need some help or want to report any issues?
  • Not finding the answer you need?
  • Don’t dismay, we are here to help you!
  • Call or email us today!