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Welcome, WyoLotto® retailers!

Urgent support

If your system is down or you need to order supplies, call our hotline 24/7.


Use this form to submit requests for credit for canceled tickets. 

WyoLotto assets

To request marketing assets (logos, “Play Here” signs, etc.), please use this form.

Training materials

Operating the terminal

Our quick reference guide helps retail staff understand each game and generate tickets in the WyoLotto terminal.


2by2 Tuesday is a built-in feature of the 2by2 game. When players purchase multidraw tickets in increments of 7 (7, 14, 21, 28, 35, or 42), any Tuesday winnings on that ticket will automatically be doubled, including the number of free plays won. *Please note: any amount won with a free play is not doubled, even if it is redeemed on a Tuesday.

We love our winners and want to make it fun for them to claim their prizes. That’s why we have two easy options: 

Prizes $599 and under: Any prize for $599 or less can be redeemed at a retailer or mailed into the main WyoLotto office. No claim form is required. Players simply need to sign the back of the ticket before redeeming or mailing. 

Prizes $600 and over: Prizes $600 and over must be mailed to or claimed in person at the Wyoming Lottery headquarters. Players must call 307.432.9300 to make an appointment before coming to the office to collect winnings.

Additional paperwork is required. 

Direct players to our Claim Your Prize page for full details and paperwork required for prizes $600 and over.  

Your LSR can provide you with claim forms to give to players as needed. If you need claim forms, please contact your LSR.

Yes! We have thousands of winners every day all across the state. If players are curious about who is winning near them, tell them about our Winners page where they can see where Wyoming’s biggest prizes are landing and search all winners by city, game, or prize amount.

Sometimes miscommunication can occur when players are purchasing tickets. The best way to avoid printing “mistake” tickets is to remember these helpful tips for clear communication:

  1. Encourage players to fill out playslips as much as possible.
  2. When players ask for multiple plays and/or draws, repeat back to them the definitions of “plays” or “draws” to confirm their picks:
    • “Plays” – the amount of plays per single draw; i.e. (2) plays for the Monday drawing for Cowboy Draw should be $10
    • “Draws” – the number of consecutive drawings the player would like to play; i.e. (2) draws for Cowboy Draw includes both a Monday and a Thursday draw (or Thursday and Monday, depending on when you purchase your ticket).
  3. Use the helpful “Plays Preview” mode within the terminal to preview the ticket to the player and confirm accuracy.

All Powerball, Mega Millions, Lucky for Life, WyoLotto KENO, and 2by2 sales are final. Only Cowboy Draw tickets can be CANCELED.

Players can cancel a Cowboy Draw ticket only at the original location the ticket was purchased on the same date of purchase. Canceling a Cowboy Draw ticket will also cancel any advanced draws that remain on the ticket.

Unfortunately, there is nothing we can do about a lost ticket unless a player has filled in the information on the back and signed it. Then, if someone turns in that ticket, we can make an attempt to contact that player and return the ticket.

Yes. In order to ensure accuracy and consistency with WyoLotto materials, we must approve any marketing materials.

If you have an idea for a promotion or new materials, contact us using the form below. Our marketing team can work with you to help develop your ideas and supporting materials.

Yes, employees of WyoLotto retailers can purchase lottery tickets as long as another employee sells the ticket to you.

Ticket sales must cease for that day’s draw at the following times for each game (all times are in Mountain Time):

  • Powerball – 7:59 p.m.
  • Mega Millions – 8:00 p.m.
  • Cowboy Draw – 1:45 p.m.
  • Lucky for Life – 7:30 p.m.
  • WyoLotto KENO – 2 a.m. to 5 a.m.
  • 2by2 – 7:30 p.m.

Round Up allows players to purchase five games at once using Quick Pick for $14 (excluding KENO). With one easy purchase, players can look forward to multiple days in a row of draws including: 

  • 1 Powerball play with Power Play
  • 1 Mega Millions play with Megaplier
  • 1 Cowboy Draw play (2 chances to win per play)
  • 1 Lucky for Life play
  • 1 2by2 play

All plays will automatically be for the next drawing of each game. For information on how to enter a Round Up selection, the Round Up button is located on the bottom right of your terminal screen.

Players can skip the smaller prizes and go for the jackpot! With a $3 Mega Millions Just the Jackpot ticket, players get two Quick Picks to go big or go home with one shot to win just the jackpot.

Retailers cannot accept WyoLotto transactions of more than $125 at a time. In addition, each game has specific limits on the amount of tickets that can be purchased in advance (multidraws).

Check our quick reference guides for more information.

The legislation that created the Lottery requires all purchases to be made only in cash.

If you have more questions, please contact us.

Retailer contacts

If you need immediate technical assistance or need to order supplies, call 877.261.6244.

For financial questions, marketing materials, training, and supplies, please contact your local sales representative.

If you cannot reach your local representative, contact Jennifer Hampton at Intralot:

Retailer marketing requests

Retailer Marketing Requests

Do you have a fun marketing or promotion idea? All marketing for WyoLotto games needs approval. Use this form to share your vision with our team and we’ll help ensure all materials adhere to our branding and messaging.


We will never share your personal information with outside parties.